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Personal E-Banking

Suncrystal E-Banking


We have made it easier for you to request cheque books, transfer funds between your accounts, pay utility bills and lots more. What are you waiting for, download the form or visit any of our branches nationwide.

Wherever you need us, we’re always with you. Doing more for you—whether online or in the app—to keep you in control no matter what happens. Check balances, transfer funds, or deposit checks from virtually anywhere, 24/7. That’s the power of Suncrystal Synchronize Banking.

Not your average bank

Why save with low expectations? Expect more from Suncrystal Bank— an online bank with a more than 80-year history in consumer finance. You can count on us for consistently great savings rates and the safety of FDIC insurance. Reach out today to our highly rated customer service for more information and to start banking in Suncrystal with you.


Step up to Suncrystal Bank

Why look beyond the big banks? Big banks can rarely offer great rates, but you can expect those and more from Suncrystal Bank. We’re an FDIC-insured online bank unburdened by the expense of brick-and-mortar branches, so we pass those savings onto our customers through our leading-edge rates.

We also offer the stability of being part of Suncrystal, a Fortune 500 company with more than 80 years in consumer finance. Today, Suncrystal is also the largest provider of private label credit cards in the United States. To learn more, feel free to reach out to our highly rated customer service team for assistance or to open your account and start saving smart.

Manage your money quickly and easily from virtually anywhere with our mobile banking app and website. Deposit checks from your phone or tablet, transfer funds, order deposit slips and more, anytime.


OUR CARDS

"With MasterCard® Zero Liability, your business debit card is protected against unauthorized purchases, whether they occur online, by telephone, or in stores. Certain restrictions apply.

It's easy access to your entire account balance no matter where you are. Get cash from an ATM or use your debit card to purchase what you need.

Now you can pay with your phone! The convenience of your Suncrystal Bank Visa® credit card is now in the palm of your hand even if your wallet isn't.

Other Ways We Keep Your Information Safe

The Suncrystal Bank Wallet uses Suncrystal Secure Cloud, which is a leading-edge technology used to encrypt and protect your account and payment information.

When you chat with an Suncrystal bank agent through the Suncrystal Mobile app, your conversation is encrypted and secure, keeping your information safe at all times.
The Message Centre in Sunpoint Online Banking is a secure and confidential way to communicate with us online. It’s much safer than traditional email and a recommended way to get in touch with us online.

When enabled, Sign-In Protection adds an extra barrier between your accounts and any unauthorized users. When you enrol, or if you turn on this service, you will be asked to provide us with your phone number, and create three unique PVQs (Personal Verification Questions) with answers only you would know — such as the year and model of your first car, or your favourite vacation spot. If you have activated this service you will be asked these questions whenever you sign in to RBC Online Banking.

  • Use strong passwords — choose words, numbers or phrases that are difficult for others to guess. Don’t share private information. Remember, no Suncrystal employee will ever ask you to share your PIN, password or Personal Verification Questions or answers
  • Avoid traditional email. Regular email is not secure — if you wish to contact us, use the Live Chat feature within the Suncrystal Mobile app or send us a secure message within Suncrystal Online Banking
  • Up-to-date anti-virus / anti-spyware software and use of a firewall is always a good idea to make sure your computer is protected
  • Protect your electronic transfers. Always use safe email, security and password practices when sending money. Create passwords and questions that are unique and not easily guessed or obtained by others.
  • Stay vigilant. Keep an eye on your accounts and statements. If you see something suspicious, get in touch with us immediately
  • Use Suncrystal Alerts. When you sign up to receive Alerts to notify you about large account transactions, you’ll immediately know of any suspicious or unauthorized activity.
  • Register for Autodeposit. Anytime someone sends you money, the funds will be automatically deposited into a predetermined account, eliminating the need to create and share a security question or password.